Responsible Gaming
Our Commitment to Responsible Gaming
1. Entertainment, Not Income
Casino gaming should be viewed as entertainment only, similar to going to the movies or attending a sporting event. It should never be considered a way to earn money or solve financial problems. The house always has a mathematical advantage, and losing is a real possibility every time you play. Only gamble with money you can afford to lose.
2. Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to participate in any gaming activities. We take age verification seriously and comply with all Australian gambling regulations. If you are under the legal age, please do not access our services.
3. Warning Signs of Problem Gambling
If you recognize any of these warning signs in yourself or someone else, it may indicate a problem gambling issue:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount wagered
- Spending more time or money on gambling than intended
- Neglecting family, work, or other responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money to fund gambling activities
- Unsuccessful attempts to cut down or stop gambling
- Gambling with increasing amounts to achieve the same excitement
- Experiencing relationship or financial problems due to gambling
4. Self-Help Tools & Safer Gambling Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Establish maximum loss amounts to protect your bankroll
- Time-Out/Reality Checks: Receive periodic reminders during gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from the platform for a period you choose
- Account Closure: Permanently close your account if needed
These tools are available in your account settings and can be adjusted at any time.
5. Support Organizations & Resources
If you or someone you know needs help with problem gambling, please reach out to one of these trusted organizations:
Australia (Primary Support)
- Gambling Help Online – Free, confidential online counselling and support
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
International Support (for users in other regions)
- United Kingdom – GamCare
www.gamcare.org.uk - United Kingdom – GamStop (National Self-Exclusion Scheme)
www.gamstop.co.uk - Canada – Responsible Gambling Council
www.responsiblegambling.org - United States – National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
6. Take Action Today
If you believe you have a problem with gambling, seek help immediately. There is no shame in asking for support. Problem gambling is treatable, and recovery is possible. Contact one of the organizations above for confidential assistance, or speak to your doctor or a mental health professional.
Remember: Gambling should be fun and entertaining. If it's causing you stress, financial hardship, or affecting your relationships, it's time to get help.
Last Updated: 2026 | For more information about our responsible gaming policies, please contact our support team.